Shipping policy

Shipping Policy

At Vertex3D, every product is made with precision and care.

Processing Times

Ready-Made Products
Orders are typically processed within 1–3 business days.

Custom 3D Print Orders
Custom orders require production time based on model size, complexity, and material selection. Estimated production time is shown before checkout.

Production may take 2–7 business days depending on the order.

Shipping Times

Estimated delivery times after dispatch:

• United Kingdom: 2–5 business days

• European Union: 5–10 business days

• United States: 7–12 business days

Shipping times are estimates and may vary due to carrier delays, customs processing, or peak seasons.

Tracking

Once your order has been dispatched, you will receive a tracking number via email.

Customs & Duties

International orders may be subject to customs duties or import taxes. These charges are the responsibility of the customer.

Incorrect Address

Please ensure your shipping address is correct at checkout. Vertex3D is not responsible for orders shipped to incorrectly provided addresses.